"Is Artificial Intelligence Permanently Inscrutable?" by Emmanuel Polanco for Nautilusby Nautilus
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Illustration by Emmanuel Polanco
Dmitry Malioutov can’t say much about what he built.
As a research scientist at IBM, Malioutov spends part of his time building machine learning systems that solve difficult problems faced by IBM’s corporate clients. One such program was meant for a large insurance corporation. It was a challenging assignment, requiring a sophisticated algorithm. When it came time to describe the results to his client, though, there was a wrinkle. “We couldn’t explain the model to them because they didn’t have the training in machine learning.”
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